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Service boundary decisions with PixelKnock

Resolve the edge before the next step.

Use a property map and a clear service-boundary note to decide whether an edge-of-area home belongs in your next session.

Start with Free: 1,000 monthly credits and 1 seat.

Current PixelKnock neighborhood workspace on a real Google satellite map with existing saved-home markers and private addresses hidden.
Actual PixelKnock app, captured November 10, 2026. Private fields hidden for privacy. Google Maps. Imagery ©2026 Airbus, Maxar Technologies.

Keep coverage questions visible.

Review the intended home on the map and separate its location from your business’s operating policy. A boundary question deserves a clear answer before it becomes a visit promise.

Save the decision at the home.

Record the coverage rule, the unresolved question and the answer when it arrives. A teammate returning to the property can see why work continued or stopped.

Make the boundary decision explicit. Inside: Confirmed coverage supports the next research step. At the edge: Ask the person who owns the operating rule. Outside: Stop unless a real exception is approved. Record: Keep the rule, answer and next decision together.
Illustrated guide by PixelKnock Team. Not an app screenshot.

Use available context first.

Read saved notes before requesting more details. PixelKnock supports the property research; your business remains responsible for service coverage and exceptions.

  • A map location does not define your business service policy.
  • Treat boundary exceptions as questions to confirm.
  • Record the decision so the same uncertainty does not restart next session.

Useful answers

Before your next session.

Does drawing an area set my company service territory?

No. The shape helps you plan and count homes. Your company determines its operating boundary and any exceptions.

Put this workflow to work.

Keep a boundary decision with the home.

Start with Free: 1,000 monthly credits and 1 seat.

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